About Sendbox

Sendbox empowers small and medium businesses to integrate logistics seamlessly into their operations.  They offer user-friendly mobile apps for easy management of domestic and international deliveries across over 200 countries.

For over 6 years, with 15,000 businesses as customers, and 500,000 successful deliveries in the bag, Sendbox has been a first choice for nationwide and international deliveries. It is worth noting how Sendbox helps businesses navigate the complex terrain of international logistics.

The Challenge: Finding a Reliable Non-Card Payment Solution

For a company like Sendbox, where smooth transactions are vital,  choosing the right payment gateway is essential.  Especially when dealing with a customer base that prefers to pay with bank transfers. They needed a provider that could handle non-card transactions efficiently while offering a secure and user-friendly experience. Our vision is ambitious, but we are committed to making it a reality as we have done for 20,000 plus businesses, across four markets. And counting. At this pivotal point in our journey, we are excited to share our story with you. We hope that our story will inspire and empower you to join us in our quest for a bud’erless world. Together, we can break barriers and remove limitations, creating a world where the exchange of value is seamless, effortless, and without borders.

The BudPay Solution

Sendbox integrated BudPay a year ago as their primary payment service provider for non-card transactions.  A spokesperson from the Operations department highlighted that the integration process was smooth and straightforward, allowing Sendbox to quickly leverage BudPay's unique value that was unavailable with previous providers.

Benefits Achieved with BudPay

• Faster Customer Onboarding: With BudPay, Sendbox streamlined transaction tracking and accelerated their merchant onboarding process.  Faster onboarding translates to quicker customer acquisition and faster transaction initiation for Sendbox's merchants.

• Enhanced Reconciliations & Settlements: Leveraging BudPay’s accurate transaction referencing and tracking, Sendbox now enjoys better settlements and reconciliations. 

• Overall Improvement in Customer Experience: Compared with previous solutions, BudPay provided a smoother payment experience for Sendbox's customers. Their customers have reported having a better payment experience compared with previous service providers. 

• Reliable Support: BudPay's reliable gateway ensured smooth transaction processing and minimal downtime. The Sendbox team also appreciated BudPay's technical support whenever needed.

• Robust Security:  Security is paramount for any payment gateway.  Sendbox expressed confidence in BudPay's security measures, with no reported breaches or customer complaints.

A Strong Partnership for the Future

Sendbox integrated BudPay a year ago as their primary payment service provider for non-card transactions.  A spokesperson from the Operations department highlighted that the integration process was smooth and straightforward, allowing Sendbox to quickly leverage BudPay's unique value that was unavailable with previous providers.

BudPay’s Payment Solutions for the Logistics Industry

To boost competitive advantage as a player in the logistics sector, reliable payment systems must be prioritized. 

With BudPay’s complete payment suite, logistics businesses can simplify processes, reduce costs, enhance customer satisfaction, and improve overall business performance.

Get in touch with us to get started - growth@budpay.com.
You can sign-up for free and explore our platform today.